If you’re like me, you often reach a critical mass of frustration and/or psychosis regarding a certain manufacturer’s product. Whether that’s Microsoft, Oracle, NetApp, HDS, etc. (notice, I’ve removed EMC from that list…we’re perfect, right? 😉 ) there’s always a common theme to the angst: solution information. I’ve noticed that as solutions get more complex, the factoring of help in support of these solutions often is far outstripped. Enter the IT Knowledge Exchange @ TechTarget.
I am of the opinion that learning from your mistakes is oftentimes the best approach to solution finding. I can’t count how many times I’ve addressed a problem only to exacerbate the situation within several hours. At issue is mostly a lack of knowledge and understanding, but also, perhaps, a lack of clear solution(s). At IT Knowledge Exchange, there are many professional users who have “been there, done that” and actually could write the manual for how to fix a particular solution. I’ve been excited to participate there (username, funny enough, is DaveGraham) and share insights particularly related to virtualization and storage. Even better, if another professional has additional information to substantiate a particular solution or answer, they can append it to the previous users answer similar to a wiki entry.
All in all, I’d highly recommend IT Knowledge Exchange for your solution searches as well as a safe place to ask questions and get intelligent answers.